Thank you for shopping at HeyShops. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During peak seasons or promotional periods, processing may take longer.
Once your order has been shipped, tracking information may be provided via email if available.
2. Estimated Delivery Time
After shipment, orders are generally delivered within 7–15 business days.
Delivery times may vary depending on:
- Destination country or region
- Shipping carrier performance
- Customs processing
- Holidays or unforeseen circumstances
These delivery times are estimates and are not guaranteed.
3. Shipping Fees
Shipping fees are calculated at checkout based on:
- Destination address
- Order weight
- Selected shipping method
4. Shipping Destinations
HeyShops ships to multiple countries and regions. Shipping availability may vary depending on local regulations and carrier coverage.
5. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees. These charges are the responsibility of the customer.
HeyShops is not responsible for delays caused by customs clearance.
6. Accuracy of Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
HeyShops is not responsible for delivery issues caused by incorrect or incomplete addresses.
7. Delays, Lost, or Returned Packages
If your package is delayed or appears lost, please contact our customer support team.
Packages returned due to incorrect addresses or failed delivery attempts may require additional shipping fees for reshipment.
8. Policy Updates
HeyShops reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
For any questions regarding shipping, please contact us through the Contact Us page on heyshops.us.